Last updated: June 10, 2026

Who we are

Our website address is: https://www.creechladder.com.

This website is owned and operated by Creech Ladder & Racks (“Company,” “we,” “us,” or “our”).

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Vehicle information
• Fleet information
• Project details
• Quote request information
• Any other information you submit through forms on our website

We may also automatically collect certain information such as:

• IP address
• Browser type
• Device information
• Website usage data

How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Respond to inquiries and customer service requests
• Schedule appointments and installations
• Provide quotes and project estimates
• Send service updates and appointment reminders
• Send promotional messages (if you opt in)
• Improve our website and services

SMS and Mobile Information

By providing your phone number, you consent to receive SMS messages from us related to appointments, installations, order updates, service notifications, and promotions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as customer service providers and messaging platforms) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

Cookies

We use cookies to enhance your experience on our website.

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year.

Temporary cookies may be set to determine browser compatibility and login status.

You can choose to disable cookies through your browser settings.

Embedded Content from Other Websites

Articles on this site may include embedded content such as videos or images. Embedded content from other websites behaves as if you visited those websites directly.

These third-party sites may collect data about you, use cookies, and track your interaction.

Who We Share Your Data With

We do not sell or rent your personal data.

We may share your information with:

• Service providers who assist in operating our business
• Payment processors (if applicable)
• Legal authorities if required by law

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

If you submit your information through forms, we retain your data as long as necessary to fulfill the purpose for which it was collected.

What Rights You Have Over Your Data

You may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)

To make a request, please contact us using the information below.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Information

Creech Ladder & Racks
2507 Nolensville Pike
Nashville, TN 37211

Phone: (504) 318-8955

You may contact us through our website contact form.